Responsibilities

• Market Wilson’s Event Venue Des Moines to attract new clients.
• Oversee all phases of the events, both private and ticketed, to ensure they run smoothly.
• Ensure that all private event inquiries are responded to in a timely manner.
• Ensure all private event tours are scheduled and conducted in a timely manner and to quality standards.
• Ensure the day-to-day contact with clients is conducted in a timely manner and to professional standards. This includes but is not limited to collecting signed contracts, collecting event insurance, answering questions, setting up meetings/consultations, finalizing table layouts, and finalizing timelines.
• Ensure the day of operations for all events including but not limited to set up, staffing, helping clients, tearing down, and opening/closing.
• Organize and execute all tastings for weddings, including individual and group tastings.
• Ensure deposits, payments, final headcounts, event insurance, and all other information is received on time from clients.
• Ensure all details, ticketing, and vendor coordination are organized and executed in a timely manner for ticketed events.
• Work with the Banquet Chef to finalize menus and service plans for events.
• Maintain general knowledge of local vendors for music, florals, desserts, and equipment rentals.
• Develop and manage a capable team of event staff. This will include, but is not limited to, hiring, training, continued education, and disciplinary action.
• Be knowledgeable of company policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Maintain a productive and enjoyable work environment for all employees.
• Maintain event furniture (chairs, tables) and other event equipment as needed.
• Organize and maintain a clean event space and storage areas. Ensure proper cleaning and maintenance occurs prior to each event.
• Oversee the management and ordering of all dry goods, including linens, non-alcoholic beverages, and more.
• Manage bar inventory to ensure orders are placed in a timely manner.
• Maintain stock levels and order bar supplies on a weekly basis.
• Ensure monthly bar inventory is completed and prices/costs are updated as needed.
• Be able to explain in detail Wilson’s Ciderhouse & Venue’s concept and practices to employees and customers.
• Understand all Wilson’s Event Venue policies and enforce them when necessary.
• Fully understand and comply with all federal, state, county and municipal regulations regarding health, safety and labor requirements.

Qualifications

• Excellent time management and communication skills.
• Ability to work independently as well as lead, manage, and motivate a team.
• At least two years experience in the hospitality industry.
• Must be self-motivated.
• Willing and able to work on your feet for long days where necessary, as certain types of events can require (please note that this will be offset by flexibility and/or shorter hours on the days when there are no events booked).
• Must be available to work nights and weekends.
• Must be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Ability to manage multiple projects independently.